Question 1

Can I change my plan anytime?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period.

Question 2

What happens if I exceed my word limit?

Accepted Answer

If you exceed your monthly word limit, you'll be prompted to upgrade to a higher plan. Your account won't be suspended, but you'll need more credits to continue using the service.

Question 3

What if I want to cancel?

Accepted Answer

You can cancel your subscription at any time from your account settings. You'll keep access until the end of your billing period. No questions asked.

Question 4

Do unused words roll over to the next month?

Accepted Answer

No, unused words don't roll over. Your word count resets at the beginning of each billing cycle. We recommend choosing a plan that matches your typical monthly usage.

Question 5

What are humanization modes?

Accepted Answer

We offer five modes: Standard (balanced rewriting), Academic (preserves citations and formal register, available on Starter+), Enhanced (deeper restructuring, available on Creator+), Ultra (best quality with strong anti-detection, available on Creator+), and Aggressive (maximum rewriting for lowest detection scores, available on Unlimited). Higher plans unlock more powerful modes.

Question 6

What are custom tones and templates?

Accepted Answer

Custom tones let you define your own writing voice (e.g., 'professional blog' or 'casual email'). Templates save your favorite tone + mode + freeze word combinations for one-click reuse. Starter includes 3 of each, Creator gives you 15, and Unlimited offers unlimited tones and templates.

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